Shipping and Store Terms
I sell my LEGO parts and elements on two "LEGO" parts websites, here on Brick Owl and the other "Brick" site. I have the same inventory listed on both websites.
With this being said, please understand that if you order all of my inventory of element "X" here, my store on the other site will still show I have that part in stock. So please do not think you can go to my other store on the "other" site and order more.
Also, on the extremely rare occasion that you place an order here on Brick Owl, and another customer orders the exact same inventory from the other site, I will honor the customer who placed the order first. I have not had this happen, but I do want to be clear and upfront with my inventory being listed on both sites.
Please use the "Request a Quote" feature if you need any assistance getting an idea of shipping charges to your home.
The automatic shipping charges built into the shopping cart is accurate for small orders under 14 ozs. If you order a larger order, that requires a special shipping box, please contact me for a quote.
I will ship your order within 24 hours of receiving payment. I only ship Monday-Friday.
Product Condition - New parts and minifigures are taken straight out of the box/package and into my store. New sets are still in factory sealed box unless otherwise stated.
If you want perfect LEGO, please do not buy used parts from any seller! Please purchase NEW parts if you are looking for perfect shiny LEGO.
Used Parts - Please read the description for any major blemishes. I will only list used parts that I would want in my family's collection. But, I must state that you should NOT expect perfect Lego pieces if you are buying used. Used LEGO pieces have been played with, assembled, and disassembled. There will be light scratches, rubs, knicks, etc.. I will not send you any that are broken, severly damaged (prevents functionality) or are chewed up.
Used Minifigures - A normal used minifigure listed in my store may have very light play wear. As with used parts, there may be blemishes but I will do my very best to describe any major issues. Used minifigures that have any severe damage or marks that remove printing will be noted. Used figures can incude light scratches, rubs, or light knicks. Used figures will come assembled. NO CHEWED UP LEGO will be sold.
PLEASE NOTE: Even new parts can have minor imperfections.
Returns and Refunds
If there is a problem with your order, please do not hesitate to contact me. I do not take returns unless there is proof there is an error on our end (we pulled the incorrect parts, colors, or sets). Please review your orders and ensure the parts you add to your cart are those that you wish to order.
I do not refund for lost, stolen or damaged goods incurred during shipping. I highly suggest you purchase insurance at your cost if you are concerned with any of these issues.
Why Buy from Brick Stackers
My goal is to provide you with the bricks and minifigs you need to complete your next LEGO build. I will give you my best (products & service). Last Updated: 18 Nov 2020